Ai-Supported Voice Dialogue System Tender

Notice for Ai-Supported Voice Dialogue System in Germany. The reference ID of the tender is 140003626 and it is closing on 22 May 2026.

Tender Details

Country: Germany
Summary: Ai-Supported Voice Dialogue System
DET Ref No: 140003626
Deadline: 22 May 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 278395-2026
Purchaser's Detail:
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Description:
AI-supported voice dialogue system AI-supported voice dialogue system The subject of the service is the provision, implementation and integration of a voicebot system, including the following services: - Provision of voicebot software (Cloud-based) - Connection to the existing omnichannel system novomind iAGENT (including technical interfaces) - Development, setup and training of selected use cases (e.g. concern recognition, caller authentication, answering FAQs, Processing of meter reading reports, billing changes, bank details changes, billing questions) - Providing an intuitive administration interface for maintaining, expanding and analyzing the dialogs, bot logic and voice - Ensuring the GDPR conformity and compliance with all data protection requirements - support with integration into existing system landscapes (e.g. CRM EVI, knowledge databases such as Confluence) as well as connection via REST - training of EWP employees for operation, maintenance and further development of the voicebot - support in expanding to additional communication channels (chatbot, messenger, email, etc.) Doc Title: AI-supported voice dialogue system Contract Type: services
Documents:

Tender Notice

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Ai-Supported Voice Dialogue System - Germany Tender

The ENERGY AND WATER POTSDAM GMBH, a Government sector organization in Germany, has announced a new tender for Ai-Supported Voice Dialogue System. This tender is published on GermanyTenders under DET Ref No: 140003626 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-05-22.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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