- Country: Germany
- Summary: Aom Bw_Km 2025 Tnw
- DET Ref No: 127735391
- Deadline: 07 Nov 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: AOK BW_Advice and support Target image Omnichannel management_2025_Participation competition
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- Description:
- In recent months, AOK Baden-Wuerttemberg has set a comprehensive target for omni-channel management (OKM), which consists of consistently aligning customer communication with the needs of the insured, hereinafter referred to as "customers", and at the same time improving the workflows for them To make employees future-proof, efficient and less burdensome in order to ensure consistent quality regardless of the shortage of skilled workers place. The services are structurally divided into personal advice on site as a premium service in mind, into the telephone - Routed - Advice and the provision of digital services with a clear communication of the existing service landscape to cover the needs of customers: inside. are shown in the service description.
development, Internet and support (CPV-Code: 72000000)
AOK BW_OKM 2025 Tnw - Documents:
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CLICK HERE TO LOGINAom Bw_Km 2025 Tnw - Germany Tender
The AOK BADEN-WUERTTEMBERG, a Government sector organization in Germany, has announced a new tender for Aom Bw_Km 2025 Tnw. This tender is published on GermanyTenders under DET Ref No: 127735391 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-11-07.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
