Design and Development of Crowdfunding Platform for the Africa CDC

• Country: Germany
• Summary: Design and Development of Crowdfunding Platform for the Africa CDC
• DET Ref No: 52426375
• Deadline: 30 Apr 2021
• Financier: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 83378318
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• Description:
• Quotation are invited for Design and Development of Crowdfunding Platform for the Africa CDC Terms of Reference for the Design and Development of Crowdfunding Platform for the African Centers for Disease Control and Prevention (Africa CDC) Start Date: 01/06/2021 End Date:** 30/08/2021 The firm will be required to create a web platform ensuring the completion of following tasks within the timeline: Account Management Allow users to create account and manage profile. Users are able to see metrics related to their donations as well as metric related to open campaigns Users can access results and updates for specific campaigns Payments and Money Management Users are able to make payments through multiple channels acceptable in Africa - Debit/Credit Card, Mobile Money, USSD, Cryptocurrencies etc. Initial coverage of at least 80% of African countries. Admin is able to make withdrawal to specified remittance account Admin Dashboard Design and manage admin dashboard with metrics including breakdown of funds raised by country/channel/donors Payment logs by gateway Rewards Design rewards levels including badges to demonstrate commitment Users are able to share rewards and badges across social profiles. Communication Newsletter Management to contact all users or specific user groups Automatic emails on reminders/new campaigns/reports etc Mobile SMS notification Required tasks** The consulting firm will be responsible for: Web development and deployment related to the development of the crowdfunding platform In consultation with the GIZ-DataCipation and Africa CDC teams, Design the exact functionalities and layout incorporating a co-designing process (workshop) with a group of stakeholders Deployment including the setting up of environment and installation of the software in the agreed web location The vendor will provide Configuration Documentation and Installation Guide/Standard Operating Procedures (SOP) which should clearly state how to manage the website, details of the database, payment integration modules, environment and its configuration. Additionally, the consulting firm will be expected to define in a participatory way the exact content and structure of the platform and subsequently produce the online platform that should Be easily accessible, i.e mobile phone, Web based platform, Ensure that it is easily used by people with difficulty accessing strong internet connection, easily accessible to people with disabilities. i.e accessible colours and fonts irrespective of the device, etc Ensure that the platform could be further updated by the relevant stakeholders themselves through a content management system Secure with high level data encryptions, right policies for data protection at both the African continental and country level Multi-lingual: French, English, (and in the future Arabic, Portuguese) as a minimum. There should be provision for adding African languages Robust and scalable enough to accommodate/ facilitate high number of users Delivery The implementation of the assignment should at least include the following steps: Providing technical input into a virtual co-design workshop with users and target groups Presentation of Sample Website/Application Design, Wireframe and Software Requirement Specification (SRS) before final programming stage Presentation of the alpha version Adjustment of the alpha version according to the needs discovered during the testing Delivery of the beta version with all its functionalities adapted The services would be considered to have been delivered when: The application source code is transferred to the Africa CDC team The application is installed and all requirements and conditions are met as stated in the TOR and inception report The application with all its features listed as per this TOR is up and running and available on an agreed web server All user rights are transferred Payment accounts are transferred to the Africa CDC Team Submission of required documentation is complete, approved and signed along with the complete Source Code Successful functioning of the application for 90 days (3 months warranty) with no functionality and data issues reported; The End User training is complete Training, Maintenance / Support Period The firm will provide 3 months warranty and a further 3 months support as per the details below: Trouble shooting: In the event that any functionality is not working properly etc. Remote support for assistance in changing/editing/modifying modules, webpage via call or emails if required Bug fixes for any existing functionality. It is not expected that operational management will happen during these periods. Proposed timeline and process Expected timeline is three months from signing of contract. It is expected that the process should include but not limited to: Planning: This will include a virtual consultative co-designing workshop with the core team as well as with a team of stakeholders to refine and determine: Goals of the project Target Audience Full list of requirements and detailed feature request Design: The design stage will include developing the required design elements, mock-ups etc. based on the outcomes of the workshop Development: The consultant will work on the programming taking note to maintain a clear code structure as well as comprehensive comments. Launch: The alpha product is launched in a pilot with selected user groups. The consultant will support the launch and deployment of the product this launch. Post launch support: The post launch support will involve troubleshooting, tracking and fixing bugs as well providing and revising training material. Competencies Proposals will be evaluated on: Overall Response Quality of Proposal Understanding of, and responsiveness to requirements; Understanding of scope, objectives and completeness of response; Overall coherence between requirements and the proposal. Methodology Quality of the proposed approach and methodology; Quality of proposed implementation plan Risk assessment - recognition of the risks and methods to prevent and manage risks General capacities The Consultant must demonstrate a track record of successful delivery of relevant web platforms The Consultant should be skilled in presenting complex technical and other issues to non-technical managers; The Consultant should be skilled in the use of standard methodologies for developing web applications, and adopt such a methodology for this project; Requirements/ Qualifications for a team leader and a pool of experts Team Leader/Project Manager A Master-s degree or diploma in IT development, project management, business management, product management or similar qualification Minimum of 5 years- experience in development of online platforms Experience in co-creation methods involving a variety of different stakeholders Experience in commercial product design. An understanding of the payment ecosystem in Africa would be an asset; Fluent in spoken and written English and/or French. Working level of the other language will be an asset; Good communication and facilitation skills; Good interpersonal skills Pool of Experts The pool of experts should be very knowledgeable on development of online platforms. In addition, the team should include at least the following skills and competencies Expert 2 - Product Designer Bachelor-s Degree in product management, business management, marketing or similar qualification Minimum of 4 years- experience in IT or product design environments. At least 2 years- experience working on design of web and/or mobile application products Good communication skills; Expert 3 - Software Developer Bachelor-s Degree or Diploma in Computer Science, IT Development or similar qualification Minimum of 5 years- experience in IT or product design environments. At least 3 years- experience in full stack software development Good communication skills;
• Documents:

 Tender Notice