Enterprise Service Management (Esm) Tender

Notice for Enterprise Service Management (Esm) in Germany. The reference ID of the tender is 137726907 and it is closing on 25 Mar 2026.

Tender Details

Country: Germany
Summary: Enterprise Service Management (Esm)
DET Ref No: 137726907
Deadline: 25 Mar 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 177610-2026
Purchaser's Detail:
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Description:
The aim of the tender is to procure, introduce and operate a scalable Enterprise Service Management system (ESM system) that meets current standards and meets the current and future requirements of MüK's business areas can. It is intended to support service processes in the technology management/IT environment (IT Service Management, IT Operations Management, IT Asset Management) and can be expanded for other company processes and areas. The system should have all functions on one integrate a common platform and be hosted in a private cloud, as MüK plans to take over development and operation itself in the long term and therefore requires full integration of all system components. License provision (delivery) Due to the constantly increasing requests from users and requirements of MüK's business areas, it is necessary to manage processes and other aspects in the entire end-to-end lifecycle management of enterprise services and assets improve. In a first phase, the ESM system is to be introduced for technology management, occupational safety, corporate communications and the medical device safety department, with more to be introduced in further expansion stages business areas are added. There are no complete target process descriptions yet for the departments that will be connected later. The existing ticket system must be available to all existing users by the end of...
Documents:

Tender Notice

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Enterprise Service Management (Esm) - Germany Tender

The MUNICH CLINIC GGMBH, a Government sector organization in Germany, has announced a new tender for Enterprise Service Management (Esm). This tender is published on GermanyTenders under DET Ref No: 137726907 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-25.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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