- Country: Germany
- Summary: Fraport Ag Frankfurt Airport Services Worldwide (Fraport) Operates Frankfurt Airport And, Alone or Together with Third Parties, Worldwide Several Additional Airports, Terminals, and Service Companies.
- DET Ref No: 127081180
- Deadline: 10 Nov 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 629545-2025
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- Description:
- The subject of the present announcement are the following services: Our goal is to establish a self-service kiosk system with chatbot and video call functionality, whose content remains consistent across all channels. This system is intended to be used at Frankfurt Airport to provide passengers, guests, visitors, and employees with an efficient and user-friendly information platform. It should automate the provision of basic information and be deployed at central points in the terminal as well as in high-traffic areas. Our project name "Infoservice der Zukunft (infoservice of the future) reflects the pursuit of an innovative and future-oriented solution that meets the requirements of a modern airport.
Fraport AG Frankfurt Airport Services Worldwide (Fraport) operates Frankfurt Airport and, alone or together with third parties, worldwide several additional airports, terminals, and service companies.
Purpose
There is a desire/need for modern passenger information and the unification of the current system landscape.
Currently, two different information kiosks are operated in the terminals. One product is the Information Gate, which connects the passenger with an employee via video call. The other is the Info Kiosk, where passengers and visitors can independently obtain information via a touchscreen and/or a boarding pass scanner.
This project aims to develop a new application/product or find a market solution that combines the functions of both products.
In addition, a voice-what ... - Documents:
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CLICK HERE TO LOGINFraport Ag Frankfurt Airport Services Worldwide (Fraport) Operates Frankfurt Airport And, Alone or Together with Third Parties, Worldwide Several Additional Airports, Terminals, and Service Companies. - Germany Tender
The PROCUREMENT, CLAIM AND MOBILITY, a Government sector organization in Germany, has announced a new tender for Fraport Ag Frankfurt Airport Services Worldwide (Fraport) Operates Frankfurt Airport And, Alone or Together with Third Parties, Worldwide Several Additional Airports, Terminals, and Service Companies.. This tender is published on GermanyTenders under DET Ref No: 127081180 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-11-10.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
