Tender Details

Country: Germany
Summary: It-Outsourcing Und It-Servicemanagement
DET Ref No: 120171364
Deadline: 04 Jul 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: F063/25
Purchaser's Detail:
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Description:
For classification, it must be stated that the city of Dortmund is an independent city in North Rhine -Westphalia with around 600,000 inhabitants. The city administration of Dortmund is a municipal service company with around 12,000 employees, which offers support almost in all situations. The DortmundWith well over 350 employees, system house is responsible for the city administration and organizer of current and future digitization in the city administration of Dort-mouth. His responsibility is also the overall city IT budget. Manageapprox. 10,000 Windows 10/11 devices for the city administration and in the educational sector of the schools approx. 100,372 Windows 10/11 and Apple devices. Due to technical change and progressive mechanization, work processes and areas change; The deployment process should be redesignedbecome. Usage and provision models such as renting hardware vs. Purchase or payment for devices (e.g. for printers) and support performance are also examined by third parties. The change processes results in the requirement for neutral advice onSupport of the award procedure: 1. handover of IT services (in particular services within the framework of the lifecycles of IT end devices), from a public client to an external IT service provider (IT-outsourcing). 2. Tender of an IT service management tool (ITSM tool)including change management. In addition, the consultant should support the selection of the IT outsourcing service provider and the allocation of the new IT service management tool. Optionally, the advisor is intended to introduce the IT outsourcing service provider and the new IT service management tool(ITSM-Tool) unterstuetzen.
IT services: consulting, software development, Internet and support (CPV-Code: 72000000)
IT-Outsourcing und IT-Servicemanagement
Documents:

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It-Outsourcing Und It-Servicemanagement - Germany Tender

The PROCUREMENT AND PROCUREMENT CENTER DORTMUND, a Government sector organization in Germany, has announced a new tender for It-Outsourcing Und It-Servicemanagement. This tender is published on GermanyTenders under DET Ref No: 120171364 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-07-04.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.