Tender Details

Country: Germany
Summary: Partner Call Center for the North Rhine Association of Statutory Health Insurance Physicians
DET Ref No: 131044101
Deadline: 12 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 789477-2025
Purchaser's Detail:
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Description:
Partner call center for the North Rhine Association of Statutory Health Insurance Physicians
With around 24,000 members, it provides outpatient medical and psychotherapeutic care to around 9.5 million residents safe in North Rhine.
Their tasks include ensuring the quality of medical services, distributing the fee among the contracted doctors, psychological psychotherapists, child and adolescent psychotherapists as well as the hospital doctors authorized to provide outpatient treatment Representing interests vis-a-vis health insurance companies and organizing medical on-call services.
The North Rhine Association of Statutory Health Insurance Physicians (KVNO) In this context, she is also the contact person for all practicing doctors and psychotherapists in this area. She performs Support and advice on all questions relating to billing, branches, further training and many other, sometimes politically influenced, topics.
In addition, special events sometimes occur This means that the KVNO must react quickly and be reachable - examples of this are the corona pandemic and the flood disaster in the Ahr Valley.
Due to the increased contact volume and the high volatility, this cannot be consistently achieved using KVNO's own resources Of...
Documents:

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Partner Call Center for the North Rhine Association of Statutory Health Insurance Physicians - Germany Tender

The NORTH RHINE ASSOCIATION OF STATUTORY HEALTH INSURANCE PHYSICIANS, a Government sector organization in Germany, has announced a new tender for Partner Call Center for the North Rhine Association of Statutory Health Insurance Physicians. This tender is published on GermanyTenders under DET Ref No: 131044101 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-12.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.