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Process and Operational Support Esm Platform Servity

GermanyTenders notice for Process and Operational Support Esm Platform Servity. The reference ID of the tender is 128206455 and it is closing on 13 Nov 2025.

Tender Details

  • Country: Germany
  • Summary: Process and Operational Support Esm Platform Servity
  • DET Ref No: 128206455
  • Deadline: 13 Nov 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: EUR 2880000.00
  • Notice Type: Tender
  • Document Ref. No.: 675959-2025
  • Purchaser's Detail:
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  • Description:
  • Procurement of process and operational support for the ESM platform "Servity" from DCON.
    Servity
    active Process support tasks are: - Conceptual advice and implementation - Technical and methodological process support - Governance & management tasks - Reporting duties One role is planned for process support: - Role 1: Process architect with development experience Activities for the active assumption of operational support tasks are: - Service times and communication - Change and release management - Incident, event and request management - System administration & operational management - Education and training for internal operational staff - Escalation management As part of incident management Two roles are planned for operational support: - Role 1: Operational Servity supervisor as 1st and 2nd level - Role 2: Functional Servity supervisor as supervisor and 3rd level
    Type: services
  • Documents:

 Tender Notice

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Process and Operational Support Esm Platform Servity - Germany Tender

The BRANDENBURG IT SERVICE PROVIDER, a Government sector organization in Germany, has announced a new tender for Process and Operational Support Esm Platform Servity. This tender is published on GermanyTenders under DET Ref No: 128206455 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-11-13.

The estimated tender value is EUR 2880000.00, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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