- Country: Germany
- Summary: Software
- DET Ref No: 117785940
- Deadline: 12 May 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: EuU 01-2025
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- Description:
- Enni is looking for a bidder for a CRM software solution that optimally supports the sales requirements in the areas of service, sales and marketing. The system must be flexible, future -proof and tailored to the needs of the energy industry. The software is supposed to be a highBe scalable, cloud-based CRM system with a manufacturer's data model. Important requirements include a user-friendly web and app interface, integration of office applications, a data protection-compliant cloud solution and the possibility of individual expansion. In marketingthe focus is on campaign management, monitoring and customer selection, especially for expiring customer contracts. The CRM must recognize these contracts early and enable automated campaigns for customer loyalty or new customer acquisition. In the service area, the CRM should avoid media breaksAnd integrate all relevant systems such as inventory management, billing and ticketing in order to enable customer consultants to work efficiently. Ten licenses are to be made available for the CRM system. The remaining 40 licenses required should only be one laterTime to be used. The payment of these further licenses is due for in-action. The licenses include the use of the system and any other services. For more details, please refer to the participation documents.
Customer Relation Management SoftwarePackage (CPV code: 48445000)
software, implementation - Documents:
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CLICK HERE TO LOGINSoftware - Germany Tender
The ENNI ENERGIE & ENVIRONMENT NIEDERRHEIN GMBH, a Government sector organization in Germany, has announced a new tender for Software. This tender is published on GermanyTenders under DET Ref No: 117785940 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-12.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
