Stadtwerke Müllheimstaufen Due to Implementation Tender

• Country: Germany
• Summary: Stadtwerke Müllheimstaufen Due to Implementation and Operation of an Energy and Water Management Billing System and Associated Bpo Services
• DET Ref No: 132640948
• Deadline: 26 Jan 2026
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 06475-25
• Purchaser's Detail:
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• Description:
• The subject of the advertised contract is the following services to be provided by the contractor in accordance with the contract to be concluded, which are linked to the service description to be submitted as part of the offer phase and the further award and Contract documents are specified in more detail: - Initial services: o Creation of the detailed concept of the billing system and coordination with the client o Technical implementation including any required specifications/customizing accordingly Detailed conception o Implementation of interfaces, especially for financial accounting, EDM & balancing group management, materials management, document management system and archiving o Data transfer from the inventory system o User training and Administrators on the client side o Going live after successful acceptance by the client o Project management - operational phase: o Provision of the billing system in a system to be provided or procured by the contractor Data center including provision of all necessary technical resources for operation, corresponding operating parameters to be defined (Service Level Agreement, hereinafter: "SLA") o User support (support, hotline) accordingly Defining SLA o Software maintenance, in particular troubleshooting and adaptation to changing energy and water management requirements from legislation and regulation, according to SLA to be defined o Further development of the software o Services at the end of the contract The billing system to be procured must reflect all energy and water management processes that are used in the energy industry for legal and regulatory compliant business operations in the market role "supplier" as well as in the Water supply is necessary for legal and regulatory compliant business operations. A high level of automation should be ensured. In addition, the system must have the following functions in particular...
• Documents:

 Tender Notice