Understanding Usage, Communicating Data Better Tender

• Country: Germany
• Summary: Understanding Usage, Communicating Data Better: User-Centered Point-Of-Use Survey Data on the Environment
• DET Ref No: 139911229
• Deadline: 18 May 2026
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 207773_90 460-1/00029
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• Description:
• The overarching goal of the project is to strengthen the user-centricity of the “environmental data” area through an empirical survey directly at the “point of use”. The project is intended to provide reliable data about why users use the information offered (use cases) and to what extent the formats provided meet their expectations. In this process, informational or content-related deficiencies are identified and suggestions are made for their elimination. . The subject of the project is the Conception, preparation and support of the implementation by the web administrator of the Federal Environment Agency and evaluation of a low-threshold, non-intrusive on-site user survey using a Drupal web form. In detail this includes Project following work steps: . - Presentation of the current status of UX research (especially in the area of ​​public institutions). Presentation of best practices and final comparison of how the survey closes the gaps in web analysis. - Conception of the survey design: development of a short, concise questionnaire and coordination of any further information that may need to be collected. - Preparation and preparatory work for the implementation of the survey: planning and support of the creation of the survey Drupal 10 webforms based on the concept created in advance by the contractor. - Data collection and analysis: Conducting the survey over a representative period of time and evaluating the results differentiated according to entry pages and subject areas. - Derivation of recommendations for action: Comparison of the results with findings from existing projects in order to identify optimization potential in the information architecture, the naming of menu items and the preparation of data products identify. - Preparation of the project results in an appropriate manner for the recipients for internal communication and decision-making in the Federal Environment Agency. . The results...
• Documents:

 Tender Notice